Business

Efficiency

Efficiency involves getting the most output from the least amount of inputs, i.e. doing things right.

It is a measure of how well resources are used to achieve a goal; usually managers must try to minimize the input of resources to attain same goal.

Effectiveness

It involves meeting the objectives of the organisation by using inputs productively to meet customers’ needs.

A measure of the appropriateness of the goals chosen (are these the right goals?), and the degree to which they are achieved; organisations are more effective when managers choose the correct goals and then achieve them.

What is management?

Management is the process of coordinating work activities so that they are completed efficiently and effectively with and through other people.

 The task of management is to get work done through other people in order to achieve the goals and objectives of an organisation.

Who is a manager?

A manager is someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals.

Managers have an overall aim of ensuring that everything that needs to be done within an organisation is done on time and to an appropriate standard. They are usually given authority in the organisation,which will enable them to ensure that staff follow their instructions.