Business

A manager's job is varied and complex. They need certain skills to perform the duties of a manager.

Research by Robert Katz found that managers need three essential skills or competencies.

Technical Skills

include knowledge of and proficiency in a certain specialized field; the job-specific knowledge required to perform a task. E.g: accounting, engineering, marketing.

Human Skills

involve the ability to work well with other people; the ability to understand, alter, lead, and control people's behaviour.

Conceptual Skills

the skills managers must have to think and to conceptualize about abstract and complex situations; the ability to analyse and diagnose a situation and find out the cause and effect.